Terms & Conditions
Most of the Products on this website are Handmade using very high quality materials that have been sourced worldwide. We may also spotlight special purchases where we feel the product is unusual and that you may well not get the option to purchase elsewhere - or we may 'just love it' ! We will always indicate items bought from elswhere.The brand of the item is displayed on the Product Page and will be one of the following:
- GemsByJune The piece is made by us and totally exclusive and almost always a one off
- Trinkets The piece is made by our guest designer and is unique.
- Silver The piece is made from silver and bought from a supplier.
- Specials The piece has been bought from a supplier.
We will endeavor to display our Products with a new photograph and description. Where we use the words 'Silver' or 'Gold' we usually refer to colour unless we precede it by 'Real' for precious metal pieces.We take maximum care to illustrate the correct colouring but obviously there may be a slight variation depending on lighting and the reflective nature of jewellery. Our aim is to show you 'What you see is what you get' and if you don't agree on receipt we will arrange replacement or refund.
The website software will not allow progress of your order unless the Product is in stock and will prevent a subsequent order of that item. Any variation on this promise would be due to an unlikely breakdown in our shop system and we would make an immediate refund accordingly. We always quality check items prior to packaging and if an item is found to be faulty or damaged we often cannot just get another off the shelf as they are unique! In such a rare case we will refund the item value immediately and email you with choices entirely to suit you.
Payments are administered in the shop by PAYPAL. No financial transaction data is recorded or retained by this website or its owners other than the confirmation from PAYPAL that your payment was successful. This makes things simpler for us and SAFER FOR YOU!
PAYPAL allows payment by major cards even if you do not wish to open an account with them. Your Privacy and safety is our absolute concern and we consider it completely safe. Of course if you do have a PAYPAL account you can use this and checkout even quicker.
From time to time we may run promotions, sales or special timed offers. Some Offers will have price adjusted at Checkout for example if the offer depends on the number of items you buy or you choose a specific combination. Store wide Offers will have the price adjusted on each piece as displayed, for example '15% Off Everything'. Therefore the price you see in this instance is the price you pay.
Sale items are reduced initially and when a Store wide Offer is in place the price is reduced again and reflected in the reduced price displayed.
PACKING & DELIVERY
We will carefully pack your order in protective materials and deliver ALL UK and EU orders by Royal Mail. We have a single charge of £1.99 for any order delivered in the UK & EU FIRST CLASS regardless of weight or number of packets. For Orders valued of £25.00 or more delivery will be FREE. For USA and non EU Counties there will be a single charge of £8.00. We may waiver these charges from time to time as part of promotions or offers that will be clearly advised on the home page.
Occasional Special Offers on the site may offer waiver of these charges and this will be advised clearly accordingly.
Please consider that due to the nature of our goods the packaging we use is carefully selected to ensure the safe delivery of your choices so we believe the newly reduced delivery charges are outstanding value.
If your order is received before 2pm on a working day we will endeavor to mail on that day. Orders received at weekend or Public Holidays will be mailed on the first Royal Mail availability following.
Any Delivery shortages or damaged items must be reported within 7 Days of receipt of your order.
We really want you to be happy and return to see us again. Therefore we will do our utmost to comply with your wishes. Please contact us by email regarding any intended return within 7 days of receipt of your order with reason for return detailed. Provided you pack the item(s) properly and return the goods in the state they arrived we will of course refund your payment. This will not change your statutory rights.
For Hygiene reasons earrings cannot be returned if they have been worn.
Please Ensure Goods are safely packed preferably in the protective wrap they arrived in and address to:
(Please note that this is our administrative address only and we cannot accept visitors)
Your Privacy is very important to us and we want you to feel happy that you can browse and shop on our site without concerns. We can assure you that we will not let any other person or company have any of your details for any purpose whatsoever. We may send you a newsletter or information email periodically advising you of Products and Offers.
CARE OF YOUR JEWELLERY
All the products on this site are constructed to last you many years with reasonable care. Inevitably some may be more delicate than others.
Please do not bathe or shower wearing your Jewellery.
Please address any questions or concerns to: